Tackling Complex Payment Systems

Managing multiple payment systems can quickly become overwhelming for finance teams. For Supergoop, reconciling transactions across Shopify, PayPal, Afterpay, and other platforms was a time-consuming challenge—until they implemented Blue Onion.

Sydney Dobies, who manages daily financial operations at Supergoop, explains:

“I log on to Blue Onion and I can export a payout for both PayPal and our regular Shopify system very quickly because Blue Onion gives us a zero variance. If there’s ever a variance, I can click right in and find out what it’s all about, and manually fix unreconciled items quickly instead of taking hours to look through different transactions myself.”

Streamlining Multi-System Reconciliation

Reconciling individual amounts across multiple payment systems can add layers of complexity to the financial close. Blue Onion simplifies this process by automatically matching transactions, reducing manual effort and potential errors:

“They already find the transactions for me and I can match them very quickly. Without Blue Onion, breaking down reconciliation across Shopify Shop Pay, Shopify Cash, Afterpay, and other systems would be extremely time-consuming.”

Detecting Duplicate Transactions and Improving Accuracy

One of Blue Onion’s standout features is its Customer Intelligence tab, which provides actionable insights beyond basic reconciliation. Sydney shares how it helped Supergoop catch duplicate deposits in NetSuite:

“It caught that we were having duplicate customer deposits on a lot of our items in NetSuite. I can investigate unreconciled payments and see duplicate transactions that need to be deleted. It makes the process much quicker and more accurate.”

Quick Onboarding and Daily Efficiency

For new team members, handling thousands of daily transactions can feel daunting. Blue Onion simplifies the learning curve and accelerates daily workflows:

“As someone who came from an outside company, it seemed overwhelming to handle thousands of transactions a day. Blue Onion made it simple and easy to transition into the job.”

Streamline Your Finance Operations

For businesses dealing with multiple payment channels, automated reconciliation, zero variance tracking, and intelligent reporting are essential. Blue Onion empowers finance teams to save time, reduce errors, and focus on higher-value analysis.

Want to see how Blue Onion can simplify multi-channel reconciliation for your finance team? Request a demo today and experience the difference.

‍